Let Me Tell You What Nobody Sees
Nobody sees the months I spent researching fatty acid profiles, preservative systems, and pH levels before I formulated my first product line. Nobody sees the notebook filled with failed formulas. Nobody sees me testing the same recipe twelve times with slight variations until I finally get it right.
Nobody sees the 4am moment when I realize the essential oil blend I've been working on for weeks is too strong, and I have to start over.
Nobody sees any of that.
What you see is a product listed for $14.95.
And I need you to understand: there's an invisible ocean of work between "I want to make eco-friendly products" and "this is something I'm proud to sell."
That gap? That's where small businesses live. In the research, the refinement, the relentless pursuit of good enough to put my name on it.
Let me take you behind the curtain.
The Research Phase (Or: Welcome to the Rabbit Hole)
Here's what starting a natural product line actually looks like:
Months of Learning Everything
- Reading actual scientific studies on saponification, emulsification, preservation, and skin science
- Joining forums where makers debate optimal pH levels and preservative percentages at 2am
- Taking notes on which oils and ingredients contribute what to the final product (coconut for cleansing power, shea for moisturizing, vitamin E as an antioxidant)
- Learning about saponification values, fatty acid profiles, and why cold process soap takes 4-6 weeks to cure properly
- Understanding that different product types require completely different approaches—what works for soap doesn't work for lotions, and what preserves a hand cream may not work in a body wash
- Discovering that "natural" and "eco-friendly" mean almost nothing legally, and you need to verify every single supplier claim
- Learning the crucial difference between products that need preservatives (anything with water) and those that don't (anhydrous products like soap and balms)
- Staying current as ingredient availability evolves, preservative research advances, and new sustainable options emerge
I'm talking hundreds of hours before I ever mixed my first "real" batch to sell.
And this isn't unique to me. This is what every serious small batch maker goes through. We become amateur chemists, microbiologists, and scientists because we have to. There's no corporate R&D department. It's just us, our workspace, and an obsessive need to understand why things work.
Some questions we're asking:
- Why does this surfactant create fluffy lather while that one creates creamy lather?
- What's the actual pH range for skin-safe cleansers versus true soap?
- How do natural colorants behave differently than synthetic ones?
- Which essential oils are safe for sensitive skin and which ones just seem gentle?
- How does humidity affect curing time and product stability?
- What happens if I substitute this carrier oil for that one?
- What new sustainable packaging options have become available since I last researched?
This is the foundation. This is what makes the difference between someone who "makes products" and someone who creates formulations that actually work safely and effectively.
The Formulation Phase (Chemistry + Art + Educated Testing)
Once you understand the theory, you start formulating.
And here's what the internet doesn't tell you: your first formula will probably suck.
Maybe the cleanser is too drying. Maybe it's moisturizing but separates in the bottle. Maybe the scent is overpowering. Maybe your body butter is too greasy or your sugar scrub is too oily.
So you adjust. You tweak. You run the numbers through a lye calculator again for soap. You reduce one ingredient by 5% and increase another. You try a different essential oil combination. You adjust the water content or the emulsifier ratio.
A single recipe might go through 10-15 iterations before it's "done."
And by "done," I mean: performs well, feels luxurious, is safe and stable, works for sensitive skin, delivers the results I'm aiming for, and aligns with my environmental values.
That's weeks or months of work. For ONE product.
And here's something important: "done" doesn't always mean finished forever. As I learn more, as better ingredients become available, as preservation science evolves, I might reformulate. That's not a failure—that's a commitment to continuous improvement.
Mass production doesn't do this. They use proven formulas that have been working for decades, optimizing for cost and shelf stability rather than creating the most gentle, effective, sustainable product possible.
Small makers? We're starting from scratch. Every single recipe is a research project. And every product is a living formula that can evolve as we learn and grow.
Here's what you need to know about different product types:
True soap (like bar soap) is made through saponification—mixing oils/fats with lye (sodium hydroxide). The chemical reaction creates soap and glycerin. True soap is naturally self-preserving because its pH is too high (around 9-11) for bacteria and mold to thrive. No additional preservatives needed.
Cream soap (also called dual-lye soap) is made using both sodium hydroxide (for bar soap) and potassium hydroxide (for liquid soap). This creates a unique soap paste that can be whipped into a creamy, luxurious texture (Like our Gardeners Hand Scrub). Because it's still true soap with a high pH (typically 9-10), it's self-preserving and doesn't require additional preservatives. However, the formulation is significantly more complex than single-lye soap—the ratio of the two lyes must be precisely calculated, and the texture can be finicky. Too much potassium hydroxide and it's too soft; too much sodium hydroxide and it won't whip properly. This is one of those products that takes multiple attempts to master, but the result is a soap with a texture unlike anything else—creamy, spreadable, and incredibly gentle.
Foaming hand soap tablets are a perfect example of why understanding water-based formulations matters. These tablets are dry during storage, but when you add water to create foaming hand soap, you've now created a water-based product that needs preservation. So the preservative must be formulated into the dry tablet, ready to activate and protect the soap once water is added. This requires precise calculation—enough preservative to protect the diluted soap without making the tablet too harsh or affecting the foam quality. It's formulation chemistry at its finest.
Cleaning products like toilet cleaning bombs are typically anhydrous (dry) formulations that activate when they meet water but are used immediately. These don't need preservatives because they're not stored as water-based products. The challenge here is balancing cleaning power with safety, eco-friendly ingredients with performance, and creating that satisfying fizz while actually cleaning effectively. A toilet bomb that fizzes beautifully but doesn't clean is just an expensive bath bomb in the wrong place.
Cleansers, sugar scrubs and body washes use surfactants rather than saponification. They can be formulated to have a skin-friendly pH (around 5-6) which is gentler for many people, but because they contain water, they absolutely require preservatives.
Lotions and creams are emulsions—blending water and oils together, which normally don't mix. This requires emulsifiers and preservatives because water + nutrients = bacteria paradise.
Balms, lotion bars, and body butters that are completely oil-based (anhydrous) don't need preservatives because bacteria needs water to grow.
Understanding these distinctions is crucial for both safety and effectiveness.
The Testing Phase (Where I Become a Human Guinea Pig)
This is where it gets real.
A recipe can look perfect on paper. The chemistry can check out. But until you actually use it, you don't know if it works.
So I test. On myself. For weeks. Sometimes months.
What I'm evaluating:
- Initial feel: Does it dispense properly? Create lather easily? What's the texture like?
- During use: How does it feel on skin? Cleansing but not stripping? Does the scrub exfoliate without being too harsh?
- Rinse-off: Does it leave residue or rinse clean?
- Immediate after-feel: Tight? Dry? Comfortable? Moisturized?
- An hour later: How does my skin feel now? Is the lotion still moisturizing or did it just sit on the surface?
- Next day: Any reactions? Dryness? Improvement?
- After a week: Is this consistent or was the first use a fluke?
- Long-term stability: Does the product separate? Change texture? Lose scent?
And here's the thing about having sensitive skin myself: I can't lie to myself about what works.
If it irritates my skin, I feel it. If the formula isn't quite right, I know it. If it's good but not great, I keep working.
This is the advantage of small batch production. We're using our own products and living with the results.
The Ongoing Challenge: Easy vs. Right, Cheap vs. Quality
Here's what nobody tells you about running a natural, eco-friendly product business:
It's hard. Really hard.
Every single day, I'm facing choices between what's easy and what's right. Between what's cheap and what's quality. Between what's available now and what I wish existed.
The Preservative Evolution
Right now, the preservative world is changing. Some of the natural preservative systems we've relied on are being reconsidered based on new research. Better options are emerging. This is good news for effectiveness and safety.
But here's what that means for a small business:
I can't just swap one preservative for another like changing batteries. Each preservative system:
- Works at different pH ranges
- Has different solubility requirements
- Interacts differently with other ingredients
- Requires different usage rates
- May change the texture or feel of the product
- Needs different supporting ingredients to function optimally
This means I need to:
- Research the new preservative options thoroughly
- Reformulate products from scratch in some cases
- Test stability for weeks or months
- Conduct user testing again
- Potentially adjust other ingredients to accommodate the change
One preservative change can mean 6 months of work to reformulate and test an entire product line.
Do I keep selling products with the current (still safe and effective) preservative system while I do this work? Yes, because the alternative is having no products to sell. But I'm transparent about the fact that improvements are coming.
The Packaging Dilemma
I want to tell you that all my packaging is perfectly sustainable. I can't.
Here's the truth: Sometimes I have to make a less-than-ideal choice for packaging until I find a better solution.
For example:
- That lotion needs a pump bottle to stay uncontaminated and preserve the product integrity. Right now, my best option is recyclable plastic. Is there a better option? Maybe, but not one that's affordable, actually available to small businesses, truly more sustainable when you factor in shipping weight and breakage rates, and actually recyclable in most municipal systems.
- Glass is infinitely recyclable but heavy (higher shipping emissions) and breaks easily (product waste).
- Aluminum is great for some products but not all—and it requires mining.
- Compostable bioplastic sounds perfect until you realize most people don't have access to industrial composting facilities, and it won't actually break down in a landfill or home compost.
- Paper packaging for oil-based products? It leaks or requires a plastic liner anyway.
So I make the best choice available to me RIGHT NOW, while actively searching for better options and being willing to change when something better becomes accessible.
This means:
- I'm constantly researching new packaging solutions
- I might change packaging as better options become available
- I'm honest when the perfect solution doesn't exist yet
- Sometimes I'm waiting for the market to catch up to where I want to be
- You might see our packaging evolve over time—that's intentional improvement, not inconsistency
The Ingredient Evolution
The same challenge applies to ingredients. Maybe I'm using an ingredient that works beautifully but isn't as sustainable as I'd like. I'm actively looking for alternatives, testing them, seeing if they perform as well. Sometimes they do. Sometimes they don't. Sometimes they're not actually available in small quantities yet or the supplier minimums are higher than my entire annual production.
The Learning Curve
Something I thought was the "right" choice two years ago might not be the choice I'd make today with what I've learned. The choice I'm making today might not be the one I make two years from now as I learn more, as new options become available, as research evolves.
This isn't failure. This is growth.
A truly natural, eco-friendly business isn't static. It's responsive, adaptive, and committed to continuous improvement.
The Cost of Doing Things Right
All of this—the ongoing research, the reformulation, the search for better packaging, the testing and retesting—takes time and money.
It would be easier and cheaper to:
- Use the same formulas forever
- Choose packaging based solely on cost
- Use conventional preservatives and never reconsider
- Go with whatever ingredients are cheapest and most available
- Not worry about sustainability beyond marketing claims
But that's not who I am, and that's not what I'm building.
Every time I choose to reformulate with a better preservative, I'm investing time and money. Every time I switch to more sustainable packaging, even when it costs more, I'm making that choice deliberately. Every time I source a higher-quality ingredient when a cheaper one would "work fine," I'm prioritizing your skin and the environment over my profit margin.
What This Means For You
When you support a small business committed to natural and eco-friendly practices, you're supporting:
Honesty over perfection. I'll tell you when I'm making trade-offs and why. I'll tell you when I'm actively working on improvements. I won't claim to have achieved perfect sustainability when no one has.
Evolution over stagnation. Products might improve over time as I learn more and as better options become available. That's a feature, not a bug.
Commitment over convenience. I'm choosing to do the hard work of continuous research and improvement instead of taking the easy path.
Transparency over greenwashing. You'll know exactly what choices I'm making, what trade-offs exist, and what I'm working toward.
This is what real sustainability looks like. Not perfect. Not finished. But honest, intentional, and always moving toward better.
Why Product Education Matters
Let me teach you something that most commercial brands hope you never learn:
The pH of your cleanser matters. Your skin's natural pH is around 4.5-5.5 (slightly acidic). True soap has a pH of 9-11, which is why it can feel drying for some people—it temporarily disrupts your skin's acid mantle. Your skin recovers (it's designed to), but people with very sensitive or compromised skin might prefer a surfactant-based cleanser formulated to match skin's pH.
Neither is "bad." They're just different, and understanding this helps you choose what works for YOUR skin.
"Preservative-free" isn't always a selling point. If someone is selling you a lotion or cream that contains water and claiming it's preservative-free, run. Water-based products NEED preservatives to prevent bacterial and mold growth. Anyone telling you otherwise either doesn't understand product safety or is misleading you.
"Natural" doesn't automatically mean safe or effective. Poison ivy is natural. I use natural ingredients whenever possible, but I choose them based on safety data, effectiveness, and sustainability—not just because they're derived from plants. Some synthetic ingredients are actually more sustainable and perform better than their natural counterparts.
Eco-friendly is a spectrum, not a destination. This is an ongoing journey, not a finish line I crossed and now get to rest at. Perfect sustainability doesn't exist. The market for truly eco-friendly ingredients and packaging is constantly evolving—sometimes faster than my ability to reformulate, sometimes frustratingly slower than I'd like.
The Behind-Every-Product Reality
Here's what you're actually buying when you buy from a small batch maker:
Someone's lived experience. I make products for sensitive skin because I have sensitive skin. I focus on eco-friendly solutions because I care about environmental impact. This isn't market research. This is personal.
Actual expertise. Hundreds of hours of research, testing, and refinement go into every formula. I understand not just what works, but why it works—and I stay current as that knowledge evolves.
Responsive care. When you message me with a question, I answer. When you have feedback, I listen. When something doesn't work for you, I actually care.
Intentional choices. Every ingredient, every packaging decision, every scent blend is chosen deliberately. I can tell you exactly why each ingredient is there and what it does.
Environmental consciousness. When I say eco-friendly, I can explain exactly what that means for each product—from ingredient sourcing to packaging choices to shipping materials. And I'm honest about where we're still working toward better solutions.
Commitment to improvement. The products you buy today might be even better next year because I'm constantly learning, researching, and refining.
Pride of ownership. My name is on this. My reputation is attached to it. I will not sell something I wouldn't use myself or feel good about my family using.
You're not buying a commodity. You're buying someone's craftsmanship, knowledge, and commitment to doing things right—even when "right" keeps evolving.
Why This Matters for the Economy (The Bigger Picture)
When you spend $100 at a small business, $68 stays in your local economy. Spend that same $100 at a chain retailer? Only $43 stays local.
Beyond the statistics, here's what supporting small businesses actually does:
Creates real jobs. Not just for the owner, but for local suppliers, packaging companies, shipping providers, web designers, photographers. One small business supports dozens of other small businesses.
Encourages innovation. We're not bound by corporate processes or quarterly earnings reports. We can experiment, try new sustainable solutions, and respond quickly to what customers actually want.
Drives sustainability forward. Small businesses can make environmental choices that corporations with shareholders won't. We can prioritize the planet over profit margins. We can invest in better packaging even when it costs more.
Maintains diversity. Small businesses create variety in the marketplace. Without us, everything starts looking the same—same ingredients, same formulas, same compromises.
This Isn't a Trend. This Is a Correction.
For most of human history, things were made by hand. By people who knew their craft. Who took pride in their work. Who stood behind what they created. Who improved their recipes as they learned and grew.
The mass production era made things cheaper and more accessible. That's valuable. But somewhere along the way, we lost something important: the connection between maker and user.
You don't know who formulated your commercial body wash. They don't know you. There's no relationship. No accountability beyond "legally safe." No one who cares if it actually works for your skin or whether the packaging ends up in a landfill.
Small businesses bring that back.
When you buy from me, I know you might message me with questions. I know you might order again or tell your friends. I know my reputation is on the line with every single product. I know that if I learn something new or find a better ingredient, I should act on that knowledge.
That relationship changes how I approach everything.
What You're Really Supporting
When you choose to buy from a small artisan business instead of clicking "add to cart" on Amazon, here's what you're supporting:
Someone's dream. Every small business started with someone saying "I think I can do this better, more sustainably, more thoughtfully."
Quality over quantity. We make less, but we make it better. And we keep making it better.
Real sustainability. Small batches mean less waste, more careful sourcing, and ability to make environmentally conscious choices that corporations won't.
Transparency. You can literally message me and ask about any ingredient, why I chose it, where it comes from, why that product does or doesn't need preservatives, and what improvements I'm working on. Try that with Procter & Gamble.
Education. I want you to understand what you're putting on your skin and why it works. Informed customers make better choices.
Values. Small business owners get to make choices based on what's right, not just what's profitable or what shareholders demand.
Continuous improvement. Your support allows us to invest in research, testing, and reformulation. To keep learning. To keep getting better.
The Real Cost (And Value)
Yes, artisan products cost more. Because they should.
When you pay $14.95 for a handmade product, you're paying for:
- Quality ingredients (not the cheapest available)
- Actual expertise and formulation skill that's continuously updated
- Small batch production (not mass efficiency)
- Personal quality control
- Sustainable sourcing and packaging
- Direct accountability
- Environmental consciousness at every step
- Ongoing research and improvement
- The willingness to reformulate when something better becomes available
When you pay $5 for a commercial product, you're getting:
- Mass-produced efficiency
- Ingredients chosen primarily for cost and shelf stability
- A product designed to be profitable first, effective second
- Marketing budgets larger than most small businesses' entire revenue
- Packaging designed for cost, not sustainability
- A formula that probably hasn't changed in decades
Neither is wrong. But they're different. Fundamentally different.
And if you care about ingredient quality, environmental impact, supporting local economies, continuous improvement, and knowing exactly what you're putting on your body—that difference matters.
The Invitation
I'm not asking you to exclusively buy handmade. I'm not suggesting you boycott every big brand.
I'm just asking you to consider what you're supporting with your purchases.
When you have a choice between a mass-produced product and something made thoughtfully by hand, think about what matters to you.
If quality, ingredient transparency, environmental sustainability, product education, continuous improvement, and community matter—small businesses are waiting for you.
We're here, doing the invisible work. Creating products that actually work and are made with genuine care for the planet. Building businesses that reflect our values. Being transparent about our choices and trade-offs. Learning and improving constantly.
And we'd love to earn your trust.
Ready to Experience What Months of Research, Testing, and Refinement Feel Like?
Every product at seaspraysoap.com represents the invisible labor I've described here. Formulas refined through countless iterations. Ingredients chosen for performance, safety, and sustainability. Packaging selected to minimize environmental impact while protecting product integrity. Quality control that's personal, not statistical.
Browse our collection and see what small batch craftsmanship feels like—and read the product descriptions to understand exactly what you're getting and why each ingredient is there.
P.S. - Have questions about any of our formulas, ingredients, processes, or why certain products need preservatives while others don't? Want to know what improvements we're working on? I'm here. Message me anytime. That's the difference between buying from a person and buying from a corporation.
P.P.S. - If you're thinking about starting your own small business in natural products, I'm cheering you on. The world needs more people willing to do the invisible work of creating something genuinely good. Just please—learn the science first, commit to continuous improvement, and be honest about your journey. Your customers' safety and trust depend on it.